NEXT+ help
Support Center
Help with playback, playlists, purchases, downloads, privacy, and app features on iPhone and iPad.
Contact support
Email vionza2026@gmail.com with your app version, device model, and a short description of the issue.
Never send passwords, private playlist links, complete payment information, or parental-control PINs.
Email NEXT+ SupportFrequently asked questions
Does NEXT+ include channels, movies, series, or playlists?
No. NEXT+ is a player only. Add a Direct URL and credentials from a media service you are legally authorized to use.
Why does an item not play?
Confirm that your Direct URL and credentials are valid and that the item is currently available. Network restrictions, expired links, and unsupported formats can also affect playback.
How do I manage or restore a purchase?
Subscriptions are managed through the Apple Account used for the purchase. Use Restore Purchases inside NEXT+ when reinstalling on a compatible device with the same Apple Account.
How do I delete my data?
Remove a saved playlist and its local data inside NEXT+, clear downloads or cache from Storage Manager, or uninstall the app to remove remaining local app data, subject to iOS backup and system behavior.